Impact Urgency Priority Matrix
The Impact Urgency Priority Matrix is a tool that helps categorize an organization's work items based on their potential impact and urgency [1].
| High Impact | Medium Impact | Low Impact | |
|---|---|---|---|
| High Urgency | 1 - Critical | 2 - High | 3 - Moderate |
| Medium Urgency | 2 - High | 3 - Moderate | 4 - Low |
| Low Urgency | 3 - Moderate | 4 - Low | 4 - Low |
Urgency - time sensitivity
High - can no longer perform primary work functions
Medium - work functions impaired, work around in place
Low - inconvenient
Impact - scope
High - system wide, business unit, department, location
Medium - multiple users, team, or workgroup
Low - single user